- February 10, 2019
- Posted by: senstel
- Category: Client cases, International Accounts Management
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N.E. Ringsted is a Danish engineering company founded and currently being managed by a third generation. Due to nature of service and products, the cost of keeping full time accounts managers was challenging. This resulted into high turnover and mediocre service level.
Since 2015, N.E. Ringsted invited SENSTEL to provide cost account management support globally. By deploying dedicated teams and up-to-date technologies, Ringsted continue to experience 100% client retention at reduced cost. Moreover, quality field reports and market intelligence resulted into increasing market share and customer satisfaction.
